People are the most critical driver of business performance. MARC's HR advisory services help growing businesses build the people structures, processes, and policies needed to attract, retain, and develop talent and to scale operations without losing performance or culture.
Structure your organisation for the next phase of growth with the right roles, reporting lines, and spans of control.
Build competency frameworks, job families, and grading structures that attract and retain the right people at every level.
Design KPI-linked appraisal systems that drive accountability, reward performance, and support career development.
Establish compliant, documented HR processes covering onboarding, policies, exit management, and statutory requirements.
We work with founders, CHROs, and management teams to build HR systems that are practical, scalable, and aligned to the business not generic templates copied from large corporations.
Assess current HR practices, organisational structure, policies, compliance status, and people-related pain points.
Define the optimal organisational structure roles, reporting lines, spans of control, and manpower planning.
Design job families, role descriptions, grading structures, and compensation bands aligned to business needs.
Develop HR policies, onboarding processes, leave management, and performance review frameworks aligned with compliance requirements.
Build KPI-linked performance management systems with goal-setting, mid-year reviews, and annual appraisal processes.
Support rollout of new HR frameworks with communication plans, manager training, and adoption monitoring.
Design the right organisational structure for your current stage and growth ambitions with clear reporting lines, role clarity, and defined spans of control.
Build structured job families, role descriptions, and grading frameworks that provide career pathways and support equitable compensation decisions.
Design and implement KPI-linked performance management systems from goal-setting to appraisal that drive accountability and reward the right behaviours.
Develop comprehensive HR policy manuals, employee handbooks, and compliance frameworks covering all statutory and regulatory requirements.
Challenge
A rapidly scaling services firm had no formal organisational structure or job grading system, leading to role confusion, compensation inequity, and difficulty attracting senior talent.
Solution
Designed a structured organisational framework with defined reporting lines and spans of control. Built a job family architecture with role descriptions and grading bands. Developed a compensation benchmarking framework aligned to market data.
Result
Improved role clarity across the organisation, a structured compensation framework reducing pay inequity, and a stronger talent attraction proposition for senior hires.
Challenge
A multi-unit manufacturing group had no consistent performance management process appraisals were informal, KPIs were undefined, and high performers had no structured recognition or career path.
Solution
Designed a KPI-linked performance management framework with goal-setting templates, mid-year review processes, and annual appraisal formats. Built a performance calibration process for consistency across business units.
Result
A structured, consistent appraisal process across all business units with measurable improvement in performance visibility and employee satisfaction with the review process.
Challenge
A growing hospitality group with multiple properties lacked consistent HR policies, resulting in compliance risks, inconsistent employee experience, and high attrition driven by unclear expectations.
Solution
Developed a comprehensive HR policy manual covering all key people processes onboarding, attendance, leave, code of conduct, grievance, and exit. Aligned policies with statutory compliance requirements and property-level operational needs.
Result
Standardised employee experience across properties, reduced compliance exposure, and improved onboarding quality contributing to measurable reduction in early attrition.
Partner with MARC to design the HR systems, structures, and processes that support sustainable growth and a high-performing organisation.
MARC Assistant
Growth Advisory · Typically replies fast
